Our Customer Service phone lines are open from 8am-5pm Mon-Fri. Please CLICK HERE to visit our contact page.

Please CLICK HERE to visit our delivery page to find out more about our delivery methods, charges and returns policy.

Yes! Please CLICK HERE to visit our privacy policy page.

FLAC stands for Free Lossless Audio Codec, and is an audio file format similar to MP3 but is completely lossless, meaning that audio is compressed without any loss in quality. The audio file is therefore at the full quality of the original CD. FLAC is of a higher quality than audio which is encoded using MP3 or AAC coding (AAC coding is used by iTunes). Our back catalogue of recordings is now available for the first time in FLAC. All future FLAC releases will be at higher than CD quality.

We recommend playing FLAC files in VLC media player when using a laptop or computer. VLC media player is compatible with Windows and Mac (including iPhones and iPads), and can be downloaded HERE.

Currently FLAC files are not compatible with iTunes. However, we now offer audio in ALAC, the Apple Lossless Audio Codec format, which is fully compatible with iTunes.

We are now excited to offer you another audio format for downloads: ALAC. Apple Lossless Audio Codec provides you with audio files which are at the original high quality but with a smaller file size than other file types (such as WAV). ALAC is Apple's equivalent of FLAC and is fully compatible with iTunes. ALAC can only be played back on Apple devices within iTunes.

Log in to your account through the website using the link in the top right hand corner. Click 'LOG IN' or click 'MY ACCOUNT' (in the same place) if you are already logged in to your account. From your account page, click on the 'Order Information' tab. You will be able to view a list of your orders here. Click on an order number to reveal your purchased downloads and click on the 'Download: CLICK HERE' button.

Please contact our customer service team who will guide you through our returns process.


01933 445 445

Yes! Please contact us directly for an accurate shipping price at sales@worldofbrass.com.

World of Brass regularly appear at brass band contests and events with a trade stand. We would love for you to come and say hello and browse a selection of our catalogue. If you would like us to bring a specific item with us, please contact us at least one week before the event and we will reserve the item for you.

We aim to deliver within 7 working days of receipt of order, but please allow 14 days before querying non-delivery. Leading up to Christmas, please allow for delays with the increased volume of Christmas post.

wobplay is the brand-new media hub from World of Brass. Born out of over 20 years' passionate involvement with brass bands we have created a unique experience where the very best studio albums sit alongside stunning HD video of live events. Our entire back catalogue of over 8,500 audio tracks is available to browse, alongside our growing archive of live performances from the major contests, including much unseen footage. Visit www.wobplay.com to sign up now!